Frequently Asked Questions

750ml / 25oz. It measures 31.2 cm tall × 7.2 cm in diameter and fits in most standard cup holders and backpack side pockets.

The body is premium 18/8 stainless steel (SUS 304) with a double-wall vacuum core and an additional copper plating layer for maximum temperature retention. The lid is food-grade PP. All materials are BPA-free.

Cold drinks stay cold for up to 24 hours. Hot drinks stay hot for up to 12 hours. Results depend on the starting temperature and environment, but in normal conditions it performs exactly as rated.

Every order includes the Founty Origin bottle, a flip-top straw lid with built-in carrying lanyard, and a silicone sleeve. No extra purchases needed.

Yes. The lid features a 360° seal ring that prevents leaks at any angle. You can toss it in your bag with confidence.

No. The exterior has a sweat-free powder coating that stays dry to the touch, even with ice-cold water inside.

We recommend hand washing only. Dishwashers can damage the vacuum seal and powder coating over time. Warm water, mild soap, and a bottle brush is all you need.

We don't recommend it. Pressure from carbonation can affect the lid seal and cause leaks.

Orders are processed within 1–2 business days. Delivery takes 6–10 business days after that. You'll receive a tracking number by email once your order ships.

If you're not satisfied, you can return your bottle within 30 days of delivery for a full refund. The item must be unused and in its original packaging. Once we receive the return, your refund is processed within 5–7 business days. If you received a damaged product, you should contact us within 24 hours of delivery with a photo of the damage. We'll send a replacement or issue a full refund — your choice.